Our telephone service is open mon-thu between 10 am and 2 pm. Our customer service point in Loimaa is closed until further notice. 

Current topics

Pre-processing of applications speeds up the payment of daily allowance

Temporary amendments extended until the end of the year

Amendments to earnings disregard and mobility allowance

NEWS

Member Pulse Survey conducted – recovery from the coronavirus spring incomplete

In early summer, while the coronavirus restrictions were still in force, we surveyed how our members were doing, their job situation and feelings with a so-called Member Pulse, an extensive online survey* that received a whopping 21,000 plus responses. Check out the survey results!
NEWS

Returning to work after layoff

The fixed-term layoffs imposed in the spring are coming to an end. Restrictions have been lifted and many businesses are reopening. How does this affect earnings-related daily allowance applications?
NEWS

Software robotics is an intermediate stage in automation

The massive volume of applications during the coronavirus epidemic in the spring pointed out the weakness of the current system. The solution is the development of automation in which software robots are an intermediate stage.
NEWS

Increase in earnings disregard and relieved conditions for mobility allowance were confirmed

The President has signed the amendment that increases the earnings disregard and relieves the conditions of mobility allowance.
NEWS

Customer service is closed on 19th June

On 19.6. our customer service is closed. We eill serve you again on Monday 22nd. Have a nice midsummer!
NEWS

What about the weekends, then?

Many of you have wondered what to enter in the application for weekends. If you have been laid off, it may feel strange to write that you were laid off or unemployed at the weekend. How should you fill it out?

News archive

Member Pulse Survey conducted – recovery from the coronavirus spring incomplete
Pre-processing of applications speeds up the payment of daily allowance
Returning to work after layoff
Temporary amendments extended until the end of the year
Newletter July 17 2020
Read more

For media

About YTK

YTK in a nutshell

More information for media

Ilona Kangas,
Communications director
050 590 7853
ilona.kangas@ytk.fi

Customer service status

The queue time updates in real time

We will reply to messages sent via OmaYTK within two business days

Calls in queues