The opening times for Christmas and the New Year
Our customer service is closed 21.12 at 13:00.
Our call center, customer service desk and chat service are closed during 24.12.2018-26.12.2018.
Our customer service is closed in the New Year’s Eve 31.12.2018 at 13:00.
We are wishing you merry Christmas and a very happy New Year 2019!
More opportunities for studying on earnings-related daily allowance
The Parliament has passed an amendment as a result of which job-seekers who are at least 25 years old have the opportunity to study for a short time without losing their unemployment benefit. The Act was intended to enter into force already on 1 August 2018. The matter has now proceeded and the Act is entering into force at the turn of the year.
Revised tax cards for 2019 will be electronic
In the future you can send a revised tax card to us directly through the Tax Administration’s service. If you are receiving earnings-related daily allowance, it is useful to request a revised tax card for the benefit. You no longer need to mail the revised tax card to us, but you can forward it to us directly through the Tax Administration’s service.
Customer service status
The queue time updates in real time
Estimated queue time
Calls in queue
When you call us, it is wiser not to hang up the phone as you will lose your position in the queue. Our customer service handles altogether about 1100-1800 phone calls, e-mails and messages sent via OmaYTK every day.