Our telephone service is open mon-thu between 10 am and 2 pm. Our customer service point in Loimaa is closed until further notice. 

Instructions and Support / Information bank / OmaYTK / Why can’t I log in to the OmaYTK service?

Why can’t I log in to the OmaYTK service?

  • ​​​​​​​Clear the browser cache.

  • Try to log in using a different browser. The recommended browsers are Internet Explorer, Mozilla Firefox and Chrome. Also check your browser version and update to a newer version if necessary.

  • Check whether it is a broader problem with a notification at the top of the page or whether there is news on it. If you find a piece of news or notification on the problem, we are already working on it.

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