Instructions and Support / Information bank / OmaYTK / Why can’t I log in to the OmaYTK service?

Why can’t I log in to the OmaYTK service?

  • ​​​​​​​Clear the browser cache.

  • Try to log in using a different browser. The recommended browsers are Internet Explorer, Mozilla Firefox and Chrome. Also check your browser version and update to a newer version if necessary.

  • Check whether it is a broader problem with a notification at the top of the page or whether there is news on it. If you find a piece of news or notification on the problem, we are already working on it.

Was this useful?

Thank you! If you like, you can write more detailed feedback in the comment field below. With the help of the feedback we are able to further improve our sites.

Thank you for your feedback! If you like, you can write in more detail about the type of information you would have needed in the comment field below. With the help of the feedback we are able to further improve our site.

Read these as well