According to the Constitution of Finland, a public administrative task may be delegated from the public authorities to a private provider. It is nevertheless required that the task is performed appropriately and the basic rights and liberties, legal remedies and other requirements of good governance are not endangered.

The exercise of public powers shall always be based on a law. Unemployment funds are governed by the Unemployment Funds Act and the Administrative Procedure Act. The Administrative Procedure Act obligates us to treat everyone equally and requires us to see to it that all our customers have equal possibilities to take care of their affairs and supervise their rights.

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