When you send a petition for appeal to us, we will review the decision. If there is a clear error in the decision which can be corrected immediately, the appeal may be handled in as little as one week.
If we cannot amend the decision in the manner you prefer, we will write a statement on the case to the Social Security Appeal Board. At this stage, the petitions for appeal are not handled in the order of arrival, but in the order that their period of appeal will expire. Hence, the time may vary from around 3 to 8 weeks. We can also amend the decision at this stage, which will resolve the case.
If the appeal concerns a labour market policy matter, we will ask the TE Office for a new statement. This can to some extent slow down the processing of the matter.
If the case is forwarded to the Appeal Board, the handling time there is around 8–10 months. The handling time in the Insurance Court is around 12 months.
On the whole, the time necessary to handle a case varies from one week to two years. Most of this time goes to the appeal degree.
Did you know?
The Unemployment Security Act involves a lot of overall consideration and openness to interpretation. Hence, it is worthwhile that our customers file petitions for appeal. Based on the decisions made in different instances of the appeal procedure, we can develop and change the established practices to make them better while also supporting the equality of our customers. The appeal procedure provides you legal protection and is simultaneously an important tool in developing the system.